Privacy Policy

At Nelly’s Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party providers)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send promotions or marketing emails (only if you opt-in)

3. Payment Security

We do not store your payment information. All transactions are processed securely through trusted third-party payment processors (such as Shopify Payments, Stripe, PayPal, etc.).

These providers use industry-standard encryption and security measures.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve site performance

  • Analyze traffic

  • Provide a better shopping experience

You can disable cookies in your browser settings at any time.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted third parties necessary to operate our business, such as:

  • Shipping carriers

  • Payment processors

  • Email marketing services

  • Website hosting providers

These partners are required to keep your data secure and confidential.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To make a request, please contact us using the information below.

7. Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: nellystores00@gmail.com
Phone: 832-253-3318
Location: Houston, Texas, United States